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Have questions about FinKode? Need support? Want to see a demo? Our team of financial services experts is here to help you succeed.

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Choose the best way to reach us based on your needs and timeline.

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Monday - Friday, 9 AM - 6 PM ET

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Email Support

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support@finkode.io

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1-800-FINKODE (346-5633)

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Fill out the form below and we'll get back to you within 24 hours. For urgent support issues, please use our live chat or call us directly.

Our Support Teams

Technical Support

Get help with platform features, integrations, and technical issues.

24/7 for urgent issues

support@finkode.io

Customer Success

Onboarding, training, and optimization guidance for your practice.

Monday - Friday, 9 AM - 6 PM ET

success@finkode.io

Sales Team

Learn about plans, pricing, and custom enterprise solutions.

Monday - Friday, 9 AM - 8 PM ET

sales@finkode.io

Office Hours & Availability

Our team is available to support you during these hours. For critical issues outside of business hours, emergency support is available 24/7.

Monday - Friday

Support & Sales

9:00 AM - 6:00 PM ET

Saturday

Support Only

10:00 AM - 2:00 PM ET

Sunday

Critical Issues

Emergency Support Only

Emergency Support

For critical issues that impact your ability to serve clients or comply with regulations, emergency support is available 24/7.

1-800-FINKODE ext. 911
emergency@finkode.io
Live chat with "URGENT" tag

Frequently Asked Questions

Quick answers to common questions. Can't find what you're looking for? Contact us directly.

How quickly can I get started with FinKode?

Most advisors are up and running within 24 hours. Our onboarding process is streamlined, and our team provides personalized setup assistance.

Do you offer training and support?

Yes! We provide comprehensive onboarding, video tutorials, live webinars, and dedicated customer success support to ensure your success.

Can FinKode integrate with my existing CRM?

We integrate with all major CRMs including Salesforce, Redtail, Wealthbox, and more. Our team can help configure custom integrations if needed.

How does the compliance monitoring work?

Our AI automatically checks all content against FINRA and SEC rules in real-time, with customizable compliance settings for your specific requirements.

What if I need to cancel my subscription?

You can cancel anytime without penalties. We also offer a 30-day money-back guarantee for new customers.

Ready to Transform Your Practice?

Join thousands of financial advisors who trust FinKode for their marketing automation. Start your free trial today or schedule a personalized demo.